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Systems Administrator Assistant

University of Georgia

University of Georgia

IT
Athens, GA, USA
USD 54k-54k / year
Posted on Jul 25, 2025
Apply now

Posting Details

Posting Details
Posting Number S13920P
Working Title Systems Administrator Assistant
Department EITS-Client Services
About the University of Georgia
Since our founding in 1785, the University of Georgia has operated as Georgia’s oldest, most comprehensive, and most diversified institution of higher education (https://www.uga.edu/). The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly formed School of Medicine.
About the College/Unit/Department
College/Unit/Department website eits.uga.edu
Posting Type External
Retirement Plan TRS
Employment Type Employee
Benefits Eligibility Benefits Eligible
Full/Part time Full Time
Work Schedule
Additional Schedule Information
Monday – Friday, 8am – 5pm.
Advertised Salary Up to 54,000
Posting Date 07/23/2025
Open until filled Yes
Closing Date
Proposed Starting Date 09/01/2025
Special Instructions to Applicants
Please provide name and contact information for three professional references.
Location of Vacancy Athens Area
EEO Policy Statement
The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).
USG Core Values Statement
The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.
Position Information
Classification Title IT Systems Support Paraprofessional/Professional
FLSA Non-Exempt
FTE 1.00
Minimum Qualifications
Requires technical knowledge in the field acquired through an apprenticeship, a 2-year degree, or professional certificate. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.
Preferred Qualifications
Position Summary
This position provides key technical support for endpoint and lab computing environments across EITS and cost recovery clients. It is responsible for managing Windows and Apple devices through Microsoft Intune and Jamf Pro, including the creation and deployment of computer images used across EITS and the MLC Tech Lending program. The role handles configuration management through group policy, Intune, and Jamf to ensure compliance with security standards and maintain consistent system behavior. The position also supports multiple computer labs across campus, manages Deep Freeze configurations, and contributes to a range of operational tasks that promote security compliance, system stability, and a reliable user experience.
Knowledge, Skills, Abilities and/or Competencies
Windows/Mac OS and applications, Server 2012/2016, Active Directory, Group Policy, DHCP, Intune or other Windows management software, JAMF or other Apple management software, Apple Remote Desktop, Beyond Trust or other remote support tools, Boot Camp, Faronics Deep Freeze, PowerShell Scripting, Print Management, Hardware Repair, Project Management, knowledge of virtualization concepts, Teams, Adobe, UGAMart, Team Dynamix, Azure, and knowledge of mobile devices.
Physical Demands
  • Lift computers and printers.
  • Driving.
Is driving a responsibility of this position? Yes
Is this a Position of Trust? Yes
Does this position have operation, access, or control of financial resources? No
Does this position require a P-Card? No
Is having a P-Card an essential function of this position? No
Does this position have direct interaction or care of children under the age of 18 or direct patient care? No
Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes
Credit and P-Card policy
Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.
Background Investigation Policy
Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.
Duties/Responsibilities
Duties/Responsibilities
Endpoint Administration and Support

  • Administers Microsoft Intune and JAMF Pro environments, including device groups, licensing groups, RBAC groups, configurations, app deployments, Defender deployments, update rings, and patching.
  • Supports Windows and Apple hardware/software for EITS staff and supported units.
  • Creates and maintains GPOs and remote administration policies to manage client systems.
  • Ensures compliance with UGA policies and information security standards.
  • Addresses restricted and sensitive data concerns via SOC notices and DLP alerts.
  • Provides requested reports to management and prepares monthly lab usage reports.
  • Serves as Data Network Liaison (DNL) for EITS, Cost Recovery units, and Lab/Lending clients.
  • Coordinates with networking teams for port activations, VLAN setup, and IP range management.
Percentage of time 40
Duties/Responsibilities
Standards Development and Systems Improvement

  • Develops and maintains desktop standards and operating procedures.
  • Identifies opportunities for automation and efficiency improvements.
  • Collaborates with UGA and vendor partners to resolve technical issues.
  • Maintains hardware and software environments following industry best practices.
Percentage of time 15
Duties/Responsibilities
Client Engagement and Team Participation

  • Participates in departmental meetings, committees, and cross-team collaboration efforts.
  • Engage with clients to gather feedback and resolve support issues.
  • Serves on hiring committees and other departmental initiatives.
  • Other duties as assigned.
Percentage of time 5
Duties/Responsibilities
Lab and Classroom Support

  • Manages MLC Labs/Lending and Cost Recovery Lab/Classroom environments from equipment purchase through deployment and ongoing maintenance.
  • Coordinates with Tech Lending staff on Tier 1 support for MLC Labs/Lending.
  • Provides software packaging and deployment for lab and classroom environments.
  • Supports instructors and staff with specialized software requests for classroom and lab devices.
  • Oversees Adobe Creative Cloud administration, including package creation and account management.
  • Conducts onboarding services for new employees to ensure proper equipment and access.
Percentage of time 40

Contact Information

Recruitment Contact
Contact Details
For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.
Recruitment Contact Name Alex Cann
Recruitment Contact Email ajcann@uga.edu
Recruitment Contact Phone

Posting Specific Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents
  1. Resume/CV
  2. Cover Letter
  3. List of References with Contact Information
Optional Documents
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