IT Director - Operations & Infrastructure
University of Georgia
IT, Other Engineering, Operations
Posted on Aug 19, 2025
Posting Details
Posting Details
| Posting Number | S14020P |
|---|---|
| Working Title | IT Director - Operations & Infrastructure |
| Department | Athletics-Information Tech |
| About the University of Georgia | Since our founding in 1785, the University of Georgia has operated as Georgia’s oldest, most comprehensive, and most diversified institution of higher education (https://www.uga.edu/). The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly formed School of Medicine. |
| About the College/Unit/Department | |
| College/Unit/Department website | |
| Posting Type | External |
| Retirement Plan | TRS or ORP |
| Employment Type | Employee |
| Benefits Eligibility | Benefits Eligible |
| Full/Part time | Full Time |
| Work Schedule | |
| Additional Schedule Information | Ability to work nontraditional hours periodically to provide IT event support which would include some nights, weekends and holidays. |
| Advertised Salary | Commensurate with experience |
| Posting Date | 08/18/2025 |
| Open until filled | No |
| Closing Date | 08/25/2025 |
| Proposed Starting Date | 09/01/2025 |
| Special Instructions to Applicants | |
| Location of Vacancy | Athens Area |
| EEO Policy Statement | The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu). |
| USG Core Values Statement | The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct. Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653. |
Position Information
| Classification Title | Information Technology Manager |
|---|---|
| FLSA | Exempt |
| FTE | 1.00 |
| Minimum Qualifications | Requires at least a baccalaureate degree in the field. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications. |
| Preferred Qualifications | Master’s degree. Familiarity with University of Georgia technology systems. |
| Position Summary | Full managerial responsibility of the Athletic Association’s computer network including infrastructure design and security. Design, implement and maintain networking and security infrastructures designed to support efficient communications and access to information across multiple locations and cloud services. Manage recruiting, hiring, training, and evaluation of all related personnel. |
| Knowledge, Skills, Abilities and/or Competencies |
|
| Physical Demands | Stand; walk; use hands to finger and reach with arms. Occasionally sit and talk or hear. Frequently lift and/or move up to 25 pounds. Close and distance vision, and peripheral vision. |
| Is driving a responsibility of this position? | No |
| Is this a Position of Trust? | Yes |
| Does this position have operation, access, or control of financial resources? | Yes |
| Does this position require a P-Card? | No |
| Is having a P-Card an essential function of this position? | No |
| Does this position have direct interaction or care of children under the age of 18 or direct patient care? | No |
| Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) | Yes |
| Credit and P-Card policy | Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website. |
| Background Investigation Policy | Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website. |
Duties/Responsibilities
| Duties/Responsibilities | Research and recommend technology solutions for the Athletic Association: Design, implement and maintain networking and security infrastructures designed to support efficient communications and access to information across multiple locations and cloud services. Spend time researching and developing new, innovative technologies for next-generation services for the Association. Explore options for addressing current issues or service gaps by reaching out to campus or other Universities; discussing methods, technologies, and processes they have used to knowledge-share and/or collaborate on solutions. Engage in Customer Service-centered improvement process to regularly assess services and processes to identify opportunities for service enhancements or replacements. Develop and maintain frameworks to guide innovation and improvement cycles. Develop and maintain systems for disaster recovery to ensure business continuity. Develop, propose and implement IT strategic plan in collaboration with the Director of IT – Client Services. Relay strategic plan to senior executives. |
|---|---|
| Percentage of time | 40 |
| Duties/Responsibilities | Manage the technical operations and projects of UGA Athletics IT.
|
|---|---|
| Percentage of time | 25 |
| Duties/Responsibilities | Maintain central enterprise servers used to support the business and administrative functions of the Athletic Association. Provide executive information systems used for decision-support. |
|---|---|
| Percentage of time | 20 |
| Duties/Responsibilities | Manage recruiting, hiring, training, and evaluation of all related personnel. Monitor staff evaluation processes to ensure they are fair and completed in a timely fashion. Recommend appropriate merit increases and incentives. Manage all personnel activities including disciplinary actions, promotions and reclassifications. Assist in informing the correct personnel in any changes that occur to policies and procedures with respect to supervised areas. |
|---|---|
| Percentage of time | 10 |
| Duties/Responsibilities | Manage IT Operations and Infrastructure budget development and implementation. Ensure all invoices are submitted in a timely manner. Provide IT event support periodically at various athletic events. Assist with other duties as assigned. |
|---|---|
| Percentage of time | 5 |
Contact Information
Recruitment Contact
| Contact Details | For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below. |
|---|---|
| Recruitment Contact Name | Amy |
| Recruitment Contact Email | Thomas |
| Recruitment Contact Phone |
Posting Specific Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
- Resume/CV
- Cover Letter