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Office Support Associate - Siebel School of Computing and Data Science

University of Illinois Urbana-Champaign

University of Illinois Urbana-Champaign

Customer Service, Data Science
Urbana, IL, USA
USD 19.69-19.69 / hour
Posted on Jul 7, 2025
Apply now

Office Support Associate

Siebel School of Computing and Data Science

The Grainger College of Engineering

University of Illinois Urbana-Champaign

Join our dynamic team at the Siebel School of Computing and Data Science! We are currently looking for a motivated individual to take on the role of Office Support Associate. This position offers a high level of responsibility and independence, making it an excellent opportunity for those looking to grow and develop their careers.

The Siebel School of Computing and Data Science in The Grainger College of Engineering seeks applicants for an Office Support Associate position. This position is responsible for production, processing of documents, transactions, and other duties that support the activities and staff of the Siebel School of Computing and Data Science. This position works under general supervision to perform administrative tasks requiring knowledge of general office and School policies and procedures and the ability to operate a variety of office equipment.

Duties and Responsibilities:

• Provide support for faculty and their students. This may include:
o Determine needs and personally handle routine inquiries, requests, or problems; gather, request, or provide factual information requiring reference to a variety of sources such as explaining procedures, schedules, or gathering product information including verbal and written activities.
o Arrange internal and external meetings and appointments for faculty members by scheduling times, reserving rooms, and coordinating activities using sound judgment concerning priorities and time limits.
o Maintain an electronic file of the faculty biographical data forms.
o Make travel arrangements, which generally involves airline and hotel reservations as well as transportation to and from destinations.
o Provide support for students including: conference registration, travel, tracking appointments, and purchasing research supplies.
• Handle various arrangement details for visitors hosted by faculty members, including:
o Guest speakers and candidates for faculty positions.
o Make airline, hotel, and other travel reservations and arrange transportation to and from destination(s).
o Create itineraries for the visits, as needed.
• Work with the school business office on requests for purchasing, travel reimbursement, and other school functions related to university requirements.
• Serve as back-up during the absence of other faculty support staff members.
• Perform additional appropriate duties to further the mission of the school.

Minimum Qualifications:

    1. High school diploma or equivalent.
    2. Any one or combination totaling eighteen (18) months from the categories below:
      1. College coursework in any curriculum as measured by the following conversion table or its proportional equivalent:
        • 30 semester hours equals one (1) year (12 months)
        • Associate’s Degree (60 semester hours) equals eighteen months (18 months)
      2. Work experience performing office/clerical activities, including the use of computer systems.

Knowledge, Skills and Abilities:

• Computer literacy.
• Strong written and verbal communication skills.
• Demonstrated attention to detail.
• Ability to understand and apply department and university policies and procedures.

APPOINTMENT INFORMATION

This is a full-time Civil Service Office Support Associate position appointed on a 12-month service basis. The expected start date is as soon as possible after the closing date. This is a bargained position and as such, the salary is driven by the collective bargaining agreement. The entry-level salary for the Office Support Associate classification is $38,391.60 ($19.688/hour). Sponsorship for work authorization is not available for this position. Hybrid work options may be available for this position, with the ability to be on-site at the University of Illinois Urbana-Champaign campus as needed per the University’s Workplace Flexibility policy.

APPLICATION PROCEDURES AND DEADLINE INFORMATION

Applications must be received by 6:00 pm (Central Time) on July 28, 2025. Apply for this position using the Apply Now button at the top or bottom of this posting. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through https://jobs.illinois.edu will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact David Hartzell at dsh@illinois.edu. For questions regarding the application process, please contact 217-333-2137.

The University of Illinois offers a very competitive benefits portfolio, depending on the position. Click for a complete list of Employee Benefits.

The University of Illinois offers a very competitive benefits portfolio, depending on the position. Click for a complete list of Employee Benefits.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at 217-333-0885, or by emailing accessibility@illinois.edu.

Requisition ID: 1031325
Job Category: Administrative Support
Apply at: https://jobs.illinois.edu
Apply now
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