Accessible Media Technology Associate - Disability Resources & Educational Services
University of Illinois Urbana-Champaign
Accessible Media Technology Associate
Disability Resources & Educational Services
Job Summary
This position assists with creating and maintaining accessible media for students with disabilities attending the University of Illinois and registered with the Division of Disability Resources and Educational Services (DRES).Duties & Responsibilities
Digital Accessibility Consulting & Remediation
- Help test and remediate digital course content for students with disabilities, ensuring an accessible and intuitive user experience as well as communicating estimated delivery dates with clients.
- Consult on matters related to assistive technology software, providing education, training, and basic troubleshooting to end users, as well as research new programs for potential adoption.
- Ensure department web content is accurate and accessible in accordance with campus, state and federal policies.
Quality Assurance / Quality Control
- Work with University professionals to ensure websites, PDFs, videos, and other digital content are within WCAG 2.1 standards, compliant with State and federal regulations such as the Illinois Information Technology Accessibility act (IITAA) or Title II of the ADA, as well as meet University of Illinois Digital Accessibility policies.
- Contribute to the documentation and communication of service request progress tracking, accessibility tools, processes, and procedures.
Training and Supervision
- Develop and update online and in-person training for content creators and remediators on best practices in digital accessibility standards for media types used within an educational setting and deliver consistent training as staff and standards evolve.
- Maintain digital accessibility toolset and train AMS staff and student workers on the use and best practices as new tools are incorporated into the content remediation workflow.
- Assist in the hiring and training of hourly staff to meet the workload capacity of the department.
Team Collaboration and Project Management
- Participate and represent DRES in communities of practice (ITIL), workshops, conferences, events and other partnerships at University of Illinois at Urbana-Champaign.
- Work across a portfolio of websites, applications, and tools to create deliverables and track progress, and act as a conduit between DRES staff, course facilitators, students receiving DRES services, keeping stakeholders informed of project status and accomplishments.
- Stay updated on accessibility laws and standards, and proactively apply this knowledge in design and development processes.
- Contribute to campus technology initiatives and workgroups that further the mission of the department.
Required Qualifications
- High school diploma or equivalent.
- Two (2) years of work experience in IT‐related functions such as hardware/software support, programming, network design, network engineering, IT systems integration, or closely related field. College coursework which includes Information Technology (IT), IT Management, Programming, IT systems, or a closely related discipline may be substituted as follows:
- 30 semester hours equals one (1) year
- Associate’s Degree (60 semester hours) equals eighteen (18) months
- 90 semester hours equals two (2) years
- Bachelor’s Degree (120 semester hours) equals three (3) years.
- Demonstrated experience in accessibility testing, communications, web development, instructional design, user experience, and/or working with users to implement accommodations.
Preferred Qualifications
- Bachelors Degree in Business, Communications, English, Marketing, Journalism, Web Development, Instructional Design, Human Resource Development, Human Computer Interaction or a related field.
- Experience in software testing processes and techniques.
- Experience working in Agile development process.
- Experience in higher education.
- Experience in mentoring, coaching, and training customers on solutions of accessibility issues, policies, procedures, and adherence to standards.
Knowledge, Skills and Abilities
- Skilled in Microsoft suite of applications.
- Excellent communication skills.
- Ability to understand, summarize, and present information in both written and oral formats.
- Ability to work independently and in a team environment.
- Excellent time management and organizational skills.
- Self-motivation and initiative for independent follow-through on work activities.
- A desire to learn new skills, technical concepts, and be part of a team environment.
- Knowledge of Software QA methodologies, tools, and processes.
- Knowledge of computer industry quality assurance best practices.
- Strong project analysis and research skills.
- Knowledge of creating and implementing solutions to meet Web Content Accessibility Guidelines (WCAG).
- Knowledge of Accessible Rich Internet Applications (ARIA) standards and usage.
- Certifications from the International Association of Accessibility Professionals (IAAP).
- Knowledge of or experience with tools such as ReQtest Requirements and Testing application, or software utilized to conduct accessibility tests for Illinois Information Technology Accessibility Act (IITAA) compliance (i.e., JAWS, NVDA, VoiceOver, ANDI, etc.).
- Working knowledge of HTML as it applies to accessibility and best practices.
- Maintain up-to-date knowledge on emerging accessibility policies, topics, technologies, and features.
Appointment Information
This is a 100% full-time Civil Service 5031 - Information Technology Technical Associate position, appointed on a 12-month basis. The expected start date is as soon as possible after 9/4/2025.
The salary range for this position is $55,000 - $59,000. Final salary offered will be determined by a thorough assessment of available market data, internal salary equity, candidate experience and qualifications, collective bargaining agreements, and budget constraints.
Work authorization sponsorship is not available for this position.
For more information on Civil Service classifications, please visit the SUCSS web site at https://www.sucss.illinois.gov/pages/classspec/default.aspx.
Application Procedures & Deadline Information
Applications must be received by 6:00 pm (Central Time) on Wednesday, August 13. Apply for this position using the Apply Now button at the top or bottom of this posting and upload the following:
- Resume
- Cover Letter
- Names of three references and their contact information
In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through https://jobs.illinois.edu will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact AHS-HR@illinois.edu. For questions regarding the application process, please contact 217-333-2137.
The University of Illinois offers a very competitive benefits portfolio, depending on the position. Click for a complete list of Employee Benefits.
The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.
Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at 217-333-0885, or by emailing accessibility@illinois.edu.
Requisition ID: 1032020
Job Category: Technical
Apply at: https://jobs.illinois.edu