Research Billing Compliance Manager
University of Michigan
Job Summary
The Manager, Research Billing Compliance, reports to the Director of Revenue Cycle Compliance and leads the Research Billing Compliance team. This position provides strategic oversight, operational leadership, and subject matter expertise in billing compliance for clinical research. The manager works closely with the Clinical Research Office and other stakeholders to ensure accurate billing practices, resolve complex issues, and implement process improvements in line with CMS, NIH, and institutional standards. This role is critical to ensuring the compliant interface between research and healthcare billing systems.
Responsibilities*
- Serve as the primary liaison between Research Billing Compliance and the Clinical Research Office.
- Supervise and develop a team of Research Compliance Specialists, including hiring, onboarding, performance management, and professional development.
- Ensure billing activities align with CMS, NIH, FDA, and institutional research billing policies.
- Audit research-related charges to ensure appropriate routing to insurance or research accounts; review and resolve complex billing cases.
- Develop and maintain reporting dashboards using MiChart and Tableau to track billing compliance metrics.
- Participate in enterprise-level committees, workgroups, and improvement projects that enhance clinical research billing practices.
- Recommend and implement operational improvements that enhance accuracy, compliance, and efficiency across the research billing workflow.
Required Qualifications*
- Bachelor's degree in healthcare administration, business, health information, or related field.
- Minimum 3 years of experience in healthcare billing or compliance, with at least 1 year of supervisory or team lead experience.
- Experience with Epic (MiChart) workflows, charge entry, and reporting tools.
- Experience with Tableau Reporting tools
- Familiarity with CMS billing guidelines, research protocols, and clinical trials compliance.
- Demonstrated experience in operational improvement or project leadership.
Desired Qualifications*
Previous experience with Research Billing
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an equal employment opportunity employer.