Networking Analyst @ University of North Carolina at Chapel Hill

Department	ITS - IT Infrastructure-605000
Career Area	Information Technology
Is this an internal only recruitment?	No
Posting Open Date	03/02/2026
Application Deadline	03/09/2026
Position Type	Permanent Staff (SHRA)
Position Title	Networking Analyst - Journey
Salary Grade Equivalent	DT07 / IT05
Working Title	Networking Analyst
Position Number	00062223
Vacancy ID	P020830
Full-time/Part-time Permanent/Time-Limited	Full-Time Permanent
If time-limited, estimated duration of appointment
Hours per week	40
Work Schedule	Monday – Friday 8:00am – 5:00pm
Work Location	CHAPEL HILL, NC
Position Location	North Carolina, US
Hiring Range	$72,000 - $82,812
Pay Band Information	To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

Position Summary Information

Be a Tar Heel!	A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn. One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community. University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.
Primary Purpose of Organizational Unit	ITS Infrastructure & Operations (I&O) manages the ITS data centers and provides around-the-clock support for ITS business computing activities. I&O also supports and maintains the infrastructure for network, data communications transport services, and campus desktop computers, and maintains the infrastructure for the operating systems for non-research ITS servers and for disaster recovery and business continuity activities for ITS. I&O also manages the enterprise-wide IT Service Management platform ServiceNow.
Position Summary	Join the Networking Group at UNC Chapel Hill, where we are entrusted with maintaining robust internet connectivity and data communication for one of the largest networks in the United States. Our network includes more than 3,000 switches and nearly 12,000 access points. We are seeking a dedicated Networking Analyst to join our Network Deployment team. This role places a strong emphasis on delivering exceptional customer service, including resolving customer connectivity issues and installing, troubleshooting, and maintaining networking equipment, software, and hardware. The Networking Analyst reports directly to the Manager of Networking Deployment. In this position, you will collaborate with a dynamic team of network analysts to support the day-to-day maintenance and expansion of our extensive campus data network. Responsibilities include hands-on technical work, such as installing and maintaining equipment, as well as analytical tasks focused on troubleshooting data networking electronics and related systems. The Network Deployment group is part of a larger department that also includes Network Engineering and Network Architecture, offering a diverse and collaborative work environment.
Minimum Education and Experience Requirements	Bachelor’s degree in Computer Science, Computer Information Systems, Computer Engineering, Electronics, or related technical degree from an appropriately accredited institution; or a - Bachelor’s degree from an appropriately accredited institution and one year of networking related experience such as network design, analysis or network management; or - Associate’s degree in Electronics or Networking Technology and one year of networking related experience: or an equivalent combination of education and experience. - Journey level requires an additional one year of experience. - Advanced level requires an additional two years of experience.
Management Preferences	Advanced layer 1 knowledge which will include: cabling and fiber installation standards, troubleshooting, experience with a fiber meter/scope, familiarity with connector type. Solid understanding on layer 2 and layer 3 network fundamentals. Experience in working with 802.11 wireless technologies Experience with Extreme, Cisco, Aruba and Arista equipment. Experience with network gear life cycling (planning and execution)
Required Licenses/Certifications
Special Physical/Mental Requirements	Must be able to lift or move up to 60 pounds, with or without reasonable accommodation, and ascend/descend ladders. Must have or be able to obtain a valid NC Driver’s License, as the duties require driving a State vehicle.
Campus Security Authority Responsibilities	Not Applicable.
Position/Schedule Requirements	Evening work occasionally, Night work occasionally, On-call, Overtime occasionally, Valid NC Driver’s License, Weekend work occasionally
Special Instructions
Quick Link	https://unc.peopleadmin.com/postings/313828

Contact Information

Office of Human Resources Contact Information	If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.
Equal Opportunity Employer Statement	The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.

Applicant Documents

Required Documents

Curriculum Vitae / Resume
List of References

Optional Documents

Cover Letter

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

* Please select the response below that best describes your experience/education for the Networking Analyst-Journey position.
- Master's or Doctorate degree in Computer Science, Computer Information Systems, Computer Engineering, Electronics, or related technical degree from an appropriately accredited institution; or
- Bachelor's degree in Computer Science, Computer Information Systems, Computer Engineering, Electronics, or related technical degree from an appropriately accredited institution and two years of network related experience such as network design, analysis o
- Bachelor's degree from an appropriately accredited institution and three years of networking related experience such as network design, analysis or network management; or
- Associate's degree in Electronics or Networking Technology and three years of networking related experience; or
- A combination of post high school education and related experience to seven years; or
- None of the above.
* Do you have experience with Cisco or Extreme routing and switching?
- Yes
- No
* Do you have experience troubleshooting Layer 1 and Layer 2 issues?
- Yes
- No
* Do you have experience with Aruba or Cisco wireless infrastructure?
- Yes
- No

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