The SVC Health Sciences IT Department is seeking a dedicated Clinical Application Analyst to join our dynamic team supporting the schools of health sciences. This position plays a critical role in the functional ownership, configuration, maintenance, and ongoing support of clinical applications, including Electronic Health Records (EHR) and related clinical tools integral to patient care and teaching workflows.

To ensure success in this role, candidates should demonstrate the following essential and desirable qualifications.

Required Skills
• Customer service oriented.
• Strong analytical mindset and problem-solving abilities.
• Solid understanding of clinical workflows with ability to translate operational needs into technical solutions.
• Ability to communicate complex technical concepts to non-technical staff.
• Attention to detail, organizational skills, and ability to manage multiple priorities effectively.
• Proficiency in creating user manuals and technical documentation for clinical applications.

Preferred Skills
• Experience with EHR systems or clinical application support, preferably in an academic or healthcare setting.
• Ability to adapt and learn new technologies in a fast-paced environment.

Designs, develops, codes, tests, debugs, implements, and maintains moderately complex application software and/or systems. Prepares detailed specifications and recommendations for software, programs, and test procedures.

• Provide technical support and troubleshooting for EHR systems and associated tools, facilitating seamless patient care and teaching processes.
• Participate in all phases of the software lifecycle, including requirements gathering, design, build/configuration, testing, deployment, and optimization. • Collaborate closely with clinical, administrative, and IT stakeholders to translate workflow needs into effective system builds and enhancements. • Support and coordinate application testing, end-user training, and the development of thorough documentation to enable effective adoption and utilization. • Create and maintain documentation of workflows, business requirements, and system configurations. • Coordinate and execute testing (unit, integration, UAT) for upgrades and new modules. • Act as a key resource on clinical IT projects, working collaboratively with IT teams, clinical leadership, and external vendors. • Help resolve EHR tickets, serve as escalation point for second-level support, and communicate updates to stakeholders. • Ensure HIPAA compliance across EHR systems. • Manage role-based access and permissions. • Support data audits and contribute to quality assurance and compliance reviews.

Must be able to sit or stand for prolonged periods of time. Light, Little physical effort. Duties are primarily Sedentary. May be required to move objects up to 25 pounds occasionally.

The University of Pittsburgh is an equal opportunity employer / disability / veteran.