Systems Engineer I
University of Rochester
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.
Job Location (Full Address):
264 Hutchison Rd, Rochester, New York, United States of America, 14627Opening:
Worker Subtype:
RegularTime Type:
Full timeScheduled Weekly Hours:
40Department:
210203 Event and Classroom ManagementWork Shift:
UR - Day (United States of America)Range:
UR URG 112Compensation Range:
$70,197.00 - $105,295.00The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
Responsibilities:
GENERAL PURPOSE:Assists in the management and administration of on-premise and cloud-based infrastructure services, including virtual infrastructure, operating systems, storage, maintenance and security patching, backup and disaster recovery preparedness and performance monitoring. Performs automation tasks. Designs and performs setup and maintenance of a continuous infrastructure integration stack, including source control, build servers, automated testing, automated monitoring and solution deployment.
ESSENTIAL FUNCTIONS
- Analyzes use case requirements, designs solutions and deploys on-premise or cloud based infrastructure. Demonstrates knowledge of on-premise virtual infrastructure, specifically in clustered high availability environments. Assists in integrating on-premise solutions with cloud solutions. Deploys solutions hosted on both cloud services and on-premise infrastructure.
- Performs proactive performance monitoring, analysis, alerting, reporting and tuning. Prepares capacity analyses and provision solutions. Completes maintenance activities, including deploying patches and ensuring firmware and software are up to date. Prepares incident and problem analysis reports, resolves and completes follow-up tasks to ensure platform stability. Escalates when appropriate.
- Performs implementation and maintenance activities during business hours, as well as outside of business hours. Serves in 24-hour on-call rotations when scheduled.
- Maintains an interoperability matrix to ensure cross-vendor compatibility. Creates and maintains technical documentation, including solution designs and reference guides. Evaluates new products and services that enhance the delivery of infrastructure services. Prepares necessary paperwork and documentation to ensure conformance to University standards and procedures.
- Maintains a broad knowledge of technology, equipment, and/or systems.
Other duties as assigned.
MINIMUM EDUCATION & EXPERIENCE
- High School diploma or GED equivalent and 3 years of related experience required
- Bachelor's degree preferred
- Or equivalent combination of education and experience
- Experience in higher education and/or a healthcare environment preferred
KNOWLEDGE, SKILLS AND ABILITIES
- Ability to interact with all levels of staff, as appropriate, to communicate, and to process communications from others on technical change required
- Ability to present technology in non-technical terms and recognize the extent to which a given audience requires this required
- Ability to provide on-call support as required, and ability to perform after-hours and weekend maintenance and implementation activities required
- Ability to travel to and from Data Center facilities. required
- Expertise with virtualization technology and/or server operating systems preferred
- Knowledge of server hardware and/or storage array networks preferred
- Experience with orchestration and automation tools and/or with cloud providers such as Amazon Web Services and Microsoft Azure preferred
- Strong scripting skills preferred
- Excellent verbal and written communications skills preferred
EOE Minorities / Females / Protected Veterans / Disabled:
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.