Clin Support Tech 2

University of Rochester

University of Rochester

Customer Service
Patna, Bihar, India
USD 19.62-26.49 / hour
Posted on May 3, 2025

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

211 Bailey Rd, Rochester, New York, United States of America, 14586

Opening:

Worker Subtype:

Regular

Time Type:

Time as Reported / Per Diem

Scheduled Weekly Hours:

As Scheduled

Department:

500289 Specimen Recvng-Clin Labs SMH

Work Shift:

UR - Evening (United States of America)

Range:

UR URC 205 H

Compensation Range:

$19.62 - $26.49

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities:

GENERAL SUMMARY
Ensures the appropriate labeling and timely delivery of lab specimens to the correct department within the hospital. Investigates missing and/or inappropriately labeled specimens. Answers phone, greets patients, and reports results to physicians and nursing staff. Provides coverage for general administrative duties, such as filing and mail delivery as needed.

ESSENTIAL FUNCTIONS

  • Accessions specimens into computer system.
  • Enters patient and billing information into the Omega computer system for outpatient specimens.
  • Triages specimen processing according to grossing priority. Resolves specimen discrepancies in a timely manner, including contacting physicians and physician offices for information.
  • Cleans and stocks the gross room, including running the dishwasher and stocking the gross stations. Supplies the gross room with liquid nitrogen. Provides the gross room personnel with supplies necessary to perform ancillary studies. Maintains awareness of when such studies are required.
  • Monitors refrigerator/freezer temperatures. Disposes of 'red bag trash' from gross room.
  • Performs daily maintenance of frozen section area, including changing staining solutions, taking temperatures of refrigerator and cryostats, stocking supplies, cleaning work area, and scheduled vacuuming of cryostats. Completes the corresponding documentation of procedures on the Frozen Section Room QA sheet.

Other duties as assigned.

MINIMUM EDUCATION & EXPERIENCE

  • High School diploma and 1 year of related experience required
  • 2 years of college education leading to an associate degree preferred
  • Or equivalent combination of education and experience
  • Familiarity with medical terminology preferred

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Classes). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates for all persons consistent with our values and based on applicable law.