As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

265 Crittenden Blvd, Rochester, New York, United States of America, 14642

Opening:

Worker Subtype:

Regular

Time Type:

Time as Reported / Per Diem

Scheduled Weekly Hours:

As Scheduled

Department:

400981 Neuro-Ctr Health & Tech/CTCC

Work Shift:

UR - Day (United States of America)

Range:

UR URG 114 H

Compensation Range:

$41.58 - $62.37

Responsibilities:

Establishes, manages, and provides oversight of Quality Assurance functions within the CHeT QA team. Partners with internal and external stakeholders to lead and manage quality initiatives to meet business requirements in accordance with University policies, the department's standard operating procedures, and federal and local regulations to promote the highest quality of studies.

ESSENTIAL FUNCTIONS

• Facilitates and manages the Quality Management Systems (QMS) program. Leads and hosts compliance audits and regulatory inspections by competent regulatory authorities and external clients, and Internal International Conference on Harmonization (ICH) Good Clinical Practice (GCP) Audits). Supports implementation of continuous improvement of the QMS. Develops, designs, and implements strategic audit plans based on regulatory standards, risk assessment, Department and client needs, as well as study functions. Develops internal standard operating procedures (SOPs) which guide all areas of the Quality Management System. Manages all related documentation within a document management system/(e)QMS.
• Analyzes trends in quality issue reporting and timeliness to ensure adherence to quality issue management requirements across project teams and processes. Provides expertise and guidance in interpreting regulations, agency guidelines and internal procedures to ensure continued compliance and process improvement. Develops relationships within the University as well as with counterparts in client organizations. Interfaces with management to discuss quality and compliance issues.
• Serves as the ambassador for the department by liaising with external study sponsors, internal departments and study teams to make recommended revisions to processes and procedures. Provides actionable insights from quality and operational data analysis and proactively works with the sponsor and internal teams to develop action plans to drive continuous improvement. Advises customer quality counterparts on the strategy for regulatory inspections. Collaborates in the preparation and management of internal and external inspections. Oversees the quality management of computer systems used in Clinical Trials to ensure compliance with governmental regulatory requirements.
• Provides expertise, training, and advice on clinical trial industry best practices, governmental regulations, ICH Guidelines, and other relevant quality compliance requirements of major regulatory agencies to Principal Investigators, study teams, study sponsors, and internal and external partners. Provides internal teams direction for continuous improvement. Responsible for mentoring internal staff not limited to Clinical Project Managers and Monitors with risk-based monitoring and risk-based plans. Presents educational programs and provides guidance to internal staff on compliance procedures.
• Reviews publications and professional offerings to learn about current auditing trends and findings to increase awareness of potential areas of concern. Develop and leads training efforts related to QA. Monitors changes and amendments to the applicable regulations to ensure that all processes and procedures remain compliant. Monitors trends in the QA industry to support continuous improvement.
• Other duties as assigned.

MINIMUM EDUCATION & EXPERIENCE

• Bachelor’s degree required
• Master’s degree preferred
• 10 years of relevant experience required
• or equivalent combination of education and experience required

KNOWLEDGE, SKILLS AND ABILITIES

• Expert knowledge of Quality Assurance and compliance in Good Clinical Practice (GCP) required
• Experience with electronic quality management systems and document control and database application required
• Excellent communication and organizational skills required
• Excellent critical thinking and problem-solving skills required
• Ability to manage multiple projects required
• Ability to make decisions that are guided by policies, procedures, and business plan required

LICENSES AND CERTIFICATIONS

• Quality Assurance Audit Certification upon hire preferred

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.