2026 Year-Long Internship: Business Support Analyst (Intern)
Verisk Analytics
2026 Year-Long Internship: Business Support Analyst (Intern)
Job Description
Program Overview:
Verisk‘s Year-Long Internship Program is designed to provide you with real work experience, professional development, and networking opportunities. This is a full-time (35 hours/ week) paid internship program spans from June 2026 to June 2027. Participation in the internship program requires that you to be located near the London office, as the program is a hybrid work schedule, requiring you to be in the office at least 2 days per week.
Responsibilities
What You Could Learn:
- Monitor and manage support tickets: Track incoming requests, assign priorities, and ensure timely resolution in line with service level agreements (SLAs).
- Troubleshoot and resolve issues: Investigate recurring problems, provide first-level support, and escalate complex cases to appropriate teams.
- Document solutions and processes: Maintain clear records of ticket resolutions and contribute to internal knowledge bases or FAQs.
- Collaborate with cross-functional teams: Work closely with IT, operations, and business units to understand issues and coordinate solutions.
- Analyze ticket trends: Identify patterns in support requests to suggest process improvements or automation opportunities.
- Support system updates and testing: Assist in testing new features or updates to ticketing platforms and provide feedback on usability or bugs.
- New technologies: including Microsoft access, Excel, SQL, and more.
Qualifications
What We’re Looking For:
Skills and Knowledge
- Seeking those who are collaborative, well rounded, passionate, and good work ethic.
- Strong communication skills, responsible, and highly motivated to take initiative.
- Ability to learn, problem-solve and work independently on projects.
- Have a growth mindset to complete all responsibilities and be eager to learn.
You'll notice we did not list specific skills. That's because the "stuff" that matters, the passion, the quantitative mindset, the ability to be a good teammate but also operate independently - these are what we are evaluating you on. We seek innovators who can add to our culture, contribute to our growth, and strive for excellence.
Experience
- Enrolled in bachelors or masters program that allows company placements. We love folks with varied coursework, but you must possess an analytical mindset, passion for business, and a desire to innovate.
- A history of tackling projects with a quantitative lens, and a desire for data-driven insights.
- Verisk serves the insurance vertical so an interest or past experience in insurance is helpful, though not required.
- Technical skill requirements vary depending on the position. Be sure to include your technical skillset on your resume, and we can go from there. At a minimum, you should have Microsoft excel as a foundation.
The Intern Program is not eligible for work visa sponsorship. If you will require work visa sponsorship after completing your degree, you do not meet the basic requirements of the summer intern role.
About Us
For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.
At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed.
For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work® Certification, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer and Best Employer for Women, testaments to the value we place on workplace culture.
We’re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.
Verisk Businesses
Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision
Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences
Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient
Extreme Event Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events.
Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance
Marketing Solutions — delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement
Life Insurance Solutions – offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.
Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger
Verisk Analytics is an equal opportunity employer.
All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.
https://www.verisk.com/company/careers/
Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Job Info
- Job Identification 1696
- Job Category Customer Support
- Posting Date 14/10/2025, 12:04 am
- Job Schedule Full time
- Locations United Kingdom London, United Kingdom
- Work Arrangement Hybrid
- Division Specialty Business Solution
- Legal Employer Verisk Specialty Business Solutions Limited