IM Entry Level Analyst Program: Client Services
Voya Financial
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Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.
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Private Market Junior Settlement Analyst
Profile Summary:
This role is a part of our Voya Investment Management Entry Level Program. This program, which will begin in July 2026, is designed to develop the careers of entry level employees and provide you with the unique opportunity to begin your investment career while gaining hands-on experience and on-the-job development and training.
We are seeking a Junior Settlement Analyst to support Voya Investment Management’s private market strategies. Voya IM’s private assets in scope currently include private placements, direct and syndicated loans, infrastructure debt, and private asset-based finance transactions, including structured debt and equity. Investors in these assets tend to be large institutional or insurance entities that warrant a high-touch service model, including advance notice of settlement-related activities. The settlement process is highly manual and relies on strong relationships with our trading partners. This person will be tasked with all aspects of trade settlement and funding, as further described below. This function is critical to supporting a rapidly growing and highly profitable line of business. Our ideal candidate is organized, articulate, responsive, and has experience working in a fast-paced environment and meeting customer demands.
Profile Description:
Job Responsibilities:
Facilitation and coordination of capital call notices and other notices to clients ahead of a specified funding date. The time frame for notice delivery typically varies between 2-10 days depending on the client, but may occur in a longer or compressed time frame based on the specific deal or client(s).
Coordinating and deciphering complex wiring instructions, which are often complex, and sending the instructions to each client investing in the transaction.
Inputting wire instructions into Voya IM’s portfolio management and payment systems (Research Web and PeopleSoft) in order to populate payment instructions.
Sending draft letters of instruction to each client one day before funding.
Sending notifications to each client investing in the deal on the day of funding once Voya is notified that closing conditions have been confirmed and finalized.
Coordinating and setting up deal settlement with loan servicers and other servicing banks.
Collecting federal reference numbers for all clients investing into the deal, and sending to the issuer or administrative agent as requested.
Providing responses to client and/or issuer inquiries regarding payments, and helping to research and respond to other payment issues.
Uploading closing documents and distributing closing packages to clients.
Maintaining client wire instructions and Administrative Details.
Understanding and complying with firm policies and procedures while performing the responsibilities described above.
Knowledge & Experience:
Applicants should be graduating with an undergraduate degree in December 2025 or spring/summer of 2026.
Bachelor’s degree or higher with an emphasis on finance, accounting or other business-related field.
While no prior work experience is required, an internship in the investment management industry is a plus.
Strong written and verbal communication skills with ability to effectively interact with people inside and outside the organization, and a particular focus on professionalism.
Comfortable making phone calls to investment team members, clients and banking partners.
Highly organized and able to perform detailed work and multi-task to meet deadlines.
Strong computer skills and proficiency with Microsoft Office Suite, specifically Excel.
Aptitude to learn and become fluent in our proprietary technology system, Research Web, as well as external web-based data provider platforms (e.g., Blackrock Aladdin).
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Compensation Pay Disclosure:
Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.
The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.
Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
$70,000 USD with a target bonus incentive awardBe Well. Stay Well.
Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.
What We Offer
- Health, dental, vision and life insurance plans
- 401(k) Savings plan – with generous company matching contributions (up to 6%)
- Voya Retirement Plan – employer paid cash balance retirement plan (4%)
- Tuition reimbursement up to $5,250/year
- Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
- Paid volunteer time — 40 hours per calendar year
Learn more about Voya benefits (download PDF)
Critical Skills
At Voya, we have identified the following critical skills which are key to success in our culture:
- Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
- Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
- Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
- Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
- Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.
Learn more about Critical Skills
Equal Employment Opportunity
Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.
Reasonable Accommodations
Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.