(USA) Senior Director, Product Management, Last Mile
Walmart
What you'll do at
Position Summary...
What you'll do...
At Walmart, we are transforming the future of retail by building innovative, customer-first experiences across our supply chain and delivery network. The Senior Director of Product Management, Last Mile will play a critical role in shaping Walmart’s last-mile strategy, leading a team of product leaders to drive innovation in delivery platforms, logistics optimization, and customer experience.
You will own the vision, strategy, and roadmap for last-mile delivery, enabling Walmart to offer customers faster, more reliable, and cost-effective ways to receive their purchases—whether through home delivery, curbside pickup, drones, or emerging channels. This role is highly cross-functional, requiring collaboration with engineering, operations, design, data science, and business leadership.
Key Responsibilities
- Vision & Strategy: Define and drive the long-term product strategy for Walmart’s last-mile ecosystem, aligning with business priorities and customer needs.
- Roadmap Leadership: Develop and manage the product roadmap, ensuring delivery against key milestones and KPIs.
- Team Leadership: Build, mentor, and scale a high-performing product management team with a culture of innovation, accountability, and customer focus.
- Cross-Functional Collaboration: Partner with engineering, operations, and business teams to execute initiatives that optimize delivery efficiency, reduce costs, and enhance customer experience.
- Innovation & Customer Experience: Champion cutting-edge technologies (AI/ML, routing optimization, autonomous delivery, drones) to improve last-mile services.
- Operational Excellence: Ensure product solutions integrate seamlessly with Walmart’s supply chain, stores, and fulfillment centers.
- Metrics & Performance: Define and measure success criteria, using data-driven decision-making to continuously improve last-mile capabilities.
- Stakeholder Engagement: Communicate product vision, progress, and results to executive leadership and external partners.
Minimum Qualifications
- Bachelor’s degree in Business, Engineering, Computer Science, or related field (or equivalent experience).
- 12+ years of experience in product management, including 5+ years in senior leadership roles.
- Proven track record of owning large-scale product strategy, execution, and delivery.
- Experience in logistics, supply chain, e-commerce, or last-mile delivery.
- Strong people leadership skills with demonstrated ability to build, coach, and scale teams.
- Exceptional analytical, strategic, and problem-solving skills with a bias toward action.
- Excellent communication and executive presentation skills.
Preferred Qualifications
- MBA or advanced degree in a related field.
- Experience working at the intersection of retail, e-commerce, and logistics.
- Expertise with AI/ML-driven optimization, routing, or fulfillment platforms.
- Prior experience managing $1B+ scale products or businesses.
- Track record of delivering customer-centric innovations that drive measurable impact.
- Global experience in managing last-mile or logistics solutions across multiple markets.
Why Walmart?
At Walmart, you’ll have the opportunity to make an impact at scale. We serve over 240 million customers every week, and our last-mile innovations shape how they shop and receive products every day. Join us to lead in redefining retail logistics and help us set the standard for the future of last-mile delivery.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $208,000.00-$416,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor’s degree in computer science, engineering, or related area and 13 years’ experience in product management. Option 2: 15 years’ experience in product management or related area.Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master’s degree in Computer Science, Engineering, Business Administration, or related area and 12 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, Supervisory experience, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture. Masters: Business Administration, Masters: Computer Engineering, Masters: Computer Science