SENIOR, SOFTWARE ENGINEER
Walmart
Position Summary...
What you'll do...
Walmart is a multi-national, people-led, tech-powered omnichannel retailer with over 2.2 million associates. At CCaaS Platform, we’re at the forefront of designing and deploying Walmart’s next-generation Contact Center as a Service (CCaaS) platform. Our mission is to support all business functions while leveraging state-of-the-art AI and GenAI capabilities to enhance agent experience and productivity, empower customers with self-service options, and reduce average handle time in client-agent interactions.
We are seeking a hands-on highly skilled and experienced Senior Software Engineer to join our team. In this technical role, you will report to the Sr. Engineering Manager in IDC. You will be responsible for developing the multi-tenant Contact Center Platform, as well as developing and maintaining enterprise-grade microservices, and pipelines.
Walmart’s Enterprise Business Services (EBS) is a powerhouse of several exceptional teams delivering world-class technology solutions and services making a profound impact at every level of Walmart.
As a key part of Walmart Global Tech, our teams set the bar for operational excellence and leverage emerging technology to support millions of customers, associates, and stakeholders worldwide. Each time an associate turns on their laptop, a customer makes a purchase, a new supplier is onboarded, the company closes the books, physical and legal risk is avoided, and when we pay our associates consistently and accurately, that is EBS. Joining EBS means embarking on a journey of limitless growth, relentless innovation, and the chance to set new industry standards that shape the future of Walmart.
What you'll do:
Interact with Walmart engineering teams across geographies to leverage expertise and contribute to the tech community.
Engage with Product Management and Business to drive the agenda, set your priorities and deliver awesome products.
Drive the success of the implementation by applying technical skills, to design and build enhanced processes and technical solutions in support of strategic initiatives.
Build, test and deploy cutting edge solutions at scale, impacting associates of Walmart worldwide.
Guiding team members and mentoring them to follow established practices for the delivery of solutions meeting quality, speed, innovation and create impact
Work with senior leadership and enterprise architects to chart out the future roadmap of the products
Participate in hiring and building teams to enable them to be high performing agile teams.
Interact closely for requirements with Business owners and technical teams both within India and across the globe.
Focus on reusability, frameworks, patterns and configurations tools for faster development and deployment cycles
You will work with engineering & product team to create high level and low-level designs, involve in design discussions and technical feasibility studies.
What you'll bring:
5 - 10 years of experience in design and development of highly scalable applications and platform development in product-based companies or R&D divisions
Strong computer science fundamentals: data structures, algorithms, design patterns
Demonstrable experience in Java, Python, SpringBoot, including proficiency in Large Language Models (LLM)/GenAI technology like OpenAI API, ChatGPT, GPT-4 etc.
Experience on Cloud Architecture, Microservices Architecture and container technologies (Docker, Kubernetes, etc.)
Hands-on experience with event-based system processing such as Kafka
Experience in deploying solutions on any of these cloud platforms (Azure, GCP)
Working knowledge of SQL /No-SQL and database technologies (Cosmos DB, MySQL, Mango DB)
Work exposure on Agile methodologies and DevOps would be added advantage
Well versed with Testing frameworks like JUnit
Strong hands on development skills to prototype technical & innovative solutions
Ability to balance the long-term "big picture" and short-term implications of design decisions
Exceptional communication and interpersonal skills - including negotiation, facilitation, and consensus building skills; ability to influence and persuade, without direct control
Practitioner of Agile (Scrum) methodology.
About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered.
We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.
Work
Walmart’s culture sets us apart, and we know being together helps us innovate, learn and grow great careers. This role is based in our Bangalore office for daily work, with the flexibility for associates to manage their personal lives.
Benefits
Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.
Belonging
We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone.
At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is—and feels—included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we’re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate.
Equal Opportunity Employer
Walmart, Inc., is an Equal Opportunities Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 3 years’ experience in software engineering or related area.Option 2: 5 years’ experience in software engineering or related area.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master’s degree in computer science, information technology, engineering, information systems, cybersecurity, or related area and 1 year’s experience leading information security or cybersecurity projects, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.Information Technology - CISCO Certification - Certification