(IND) ANALYST II, TECHNOLOGY OPERATIONS
Walmart
Position Summary...
What you'll do...
About the team
At Walmart, we are committed to leading the business side of technology – how we operate, measure success, and enact change. This team focuses on that and, areas such as strategic portfolio acceleration, cross-segment tech enablement, tech talent experience (TTX), portfolio foundations and technology business operations.
As an Operation Analyst II, you will contribute towards Supporting, setting up of accounts and Assuring campaign is set up aligning with Walmart Policy and Guidelines. These operations will be conducted in WMC Owned and Operated platforms to ensure Accounts/campaigns are executed flawlessly. You will contribute and perform dive deep into campaign troubleshooting insights to ensure ads are rendering as intended as well as to prevent bad customer experience by providing right solution, setting up accounts and helping advertisers to launch their campaigns on time. Understand all the client’s goals and objectives and ensure providing outstanding support to achieve these goals. Be the subject matter experts in ad serving platform/tools and work to continually optimize the platform usage and provide up to date best practices.
What You’ll Do
Manage end‑to‑end campaign optimization and troubleshooting, ensuring campaigns consistently meet pacing, performance, and delivery goals.
Provide operational oversight to account managers and campaign managers by sharing clear, data‑driven summaries on campaign pacing, performance trends, risks, and required optimizations.
Drive incremental revenue opportunities by proactively analyzing performance and highlighting areas for budget expansion, scaling, and efficiency improvements.
Handle ad‑hoc requests with accuracy and timeliness, meeting SLAs while maintaining high quality and attention to detail across all deliverables.
Extract, validate, and interpret data using analytics tools such as Power BI and Tableau to support reporting, insights, and optimization workflows.
Work extensively in Excel, including pivot tables, advanced formulas, and data modeling, to develop reports, performance summaries, and analysis datasets.
Create professional PowerPoint decks for leadership, sales teams, and stakeholders, summarizing insights, trends, and recommendations in a clear and compelling manner.
Maintain the highest standards of campaign fulfillment, ensuring accurate setup, monitoring, and delivery across Sponsored Products, Sponsored Brands, and Sponsored Videos.
Provide technical and operational support to advertisers, Sales teams, and API partners, resolving issues and offering guidance on campaign-related queries.
Partner with the Ad Policy team to stay updated on the latest policies and requirements for Sponsored Products and Sponsored Brands, ensuring all campaigns remain compliant.
Review inbound requests and manage user access for internal and external stakeholders, performing validation and handling access provisioning with accuracy.
Collaborate cross‑functionally across multiple teams, enhancing product knowledge, sharing best practices, and supporting business needs as required.
Continuously improve processes, identifying workflow enhancements, automation opportunities, and best practices to improve efficiency and accuracy.
What You’ll bring
B.E. or Any degree in Computer Science or other equivalent stream
Candidate with excellent articulation and communication skill set
2+ years of Digital Marketing Experience.
Willing to work in rotational shifts, including PST hours
Strong familiarity with ad serving technologies, platforms, and tools with hands on working experience
Hands on knowledge on at-least one ads tool – Keyword Bidding, Sponsored Search, Paid Search, Marketplace, and Sponsored Brands/Videos
Hands on experience in troubleshooting on campaign/tool/Platforms issues
Campaign Trafficking/Optimization across Sponsored Search & Sponsored Brands/Videos
Willing to contribute to process efficiency/SOPs
Walmart Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, ideas, and opinions – while being inclusive of all people.
About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered.
We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.
Walmart’s culture sets us apart, and we know being together helps us innovate, learn and grow great careers. This role is based in our Chennai office for daily work, with the flexibility for associates to manage their personal lives.
Benefits
Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.
Belonging
We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone.
At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is—and feels—included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we’re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate.
Equal Opportunity Employer
Walmart, Inc., is an Equal Opportunities Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications:As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate. Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area.Option 2: 2 years' experience in project management, program management, program operations, or related area.Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.