(USA) Senior Manager, Technology Operations
Walmart
IT, Operations
Hoboken, NJ, USA · San Bruno, CA, USA
USD 108k-216k / year + Equity
Posted on May 30, 2026
Position Summary...
The Product & Launch Operations role drives the operating cadence, tooling hygiene, and cross-functional readiness required to plan, deliver, and launch a product portfolio predictably and efficiently. This role owns portfolio planning operations and roadmap governance within Airtable/Beacon, ensures KPI alignment and tracking across teams, surfaces portfolio risks and tradeoffs, and leads readiness management for major initiatives across Product, TPM, Engineering, Launch Ops, and key cross-functional partners (PMM, Sales, CS, Analytics).What you'll do...
Portfolio Planning Operations & Cadence- Own the planning operating model for the portfolio (annual/quarterly cadences), including timelines, templates, and required inputs/outputs.
- Run portfolio forums (e.g., planning reviews, prioritization checkpoints, execution health reviews) to drive alignment and decision-making.
- Standardize planning artifacts and ensure teams follow consistent processes for intake, prioritization, and sequencing.
Roadmap Source of Truth
- Maintain the portfolio roadmap system of record by enforcing Airtable/Beacon hygiene: data completeness, taxonomy, ownership, and update cadence.
- Define and manage roadmap governance (required fields, definitions, validation rules, and change controls).
- Ensure roadmap data is reliable for downstream reporting, launch planning, and executive communications.
KPI Alignment and Tracking
- Ensure KPIs are defined, instrumented, and aligned across teams (delivery, adoption, quality, reliability, customer outcomes) during the beginning of the planning cycle (before launch readiness).
- Establish metric definitions and governance like metric dictionary, calculation logic, refresh cadence, and ownership.
- Build and enable reporting that provides leadership-ready visibility into portfolio performance and launch outcomes, with consistent and reliable tracking metrics.
Portfolio Management
- Proactively surface portfolio risks, dependencies, and tradeoffs; drive mitigation plans and decision points.
- Coordinate dependency mapping across teams and functions, and maintain escalation paths and resolution timelines.
- Provide clear, concise narratives for leadership on impacts to scope, timeline, resourcing, and customer outcomes.
Roadmap Change Management
- Own the process for roadmap changes (scope shifts, sequencing changes, date changes), including intake, impact assessment, approvals, and communications.
- Ensure changes are reflected consistently across Airtable/Beacon and communicated to impacted stakeholders.
- Maintain a decision log and change history to support transparency and reduce churn.
Major Initiative / Project Readiness Management
- Manage readiness for major projects across PM, TPM, Engineering, Launch Ops, and XFNs (PMM, Sales, CS, Analytics).
- Drive readiness criteria and evidence-based checkpoints (requirements clarity, delivery plan, support readiness, enablement, analytics/measurement plan).
- Coordinate launch communications, enablement needs, and stakeholder alignment to ensure smooth execution through GTM, with partnership across Release Management.
Cross-Functional Launch Coordination
- Partner with Launch Ops and XFNs to coordinate launch communications, launch enablement, product training, and launch support preparation.
- Ensure launch artifacts are complete, shared (launch brief, FAQs, release notes, support playbooks, measurement plan), and comprehended by stakeholders and external partners.
- Facilitate escalation and issue resolution during critical launch windows.
What You'll Bring...
- Bachelor’s degree in Business, Operations, Engineering, or related field (or equivalent experience).
- 8-12+ years of experience in product operations, program management, technology operations, or launch operations.
- Demonstrated experience running portfolio cadences and cross-functional planning processes.
- Experience maintaining roadmap tooling and data hygiene (e.g., Airtable/Beacon or similar systems).
- Strong stakeholder management skills and ability to influence without authority.
Preferred Qualifications
- Experience partnering with PMM, Sales, CS/Support, and Analytics on launch readiness and GTM execution.
- Experience defining KPI frameworks and metric governance across multiple product teams.
- Familiarity with dependency management and portfolio-level tradeoff facilitation.
Core Competencies
- Portfolio planning and operating cadence design
- Roadmap governance and change management
- KPI definition, alignment, and reporting
- Dependency/risk management and escalation
- Cross-functional readiness and launch coordination
- Executive-ready communication and storytelling
Success Measures of Candidacy and Role Acumen
- Roadmap data completeness/accuracy and stakeholder trust in Airtable/Beacon as the source of truth
- Improved on-time delivery and reduced last-minute roadmap churn through effective change management
- Clear KPI alignment across teams with consistent reporting and decision-making
- Faster dependency resolution and fewer launch blockers due to proactive risk management
- Higher readiness quality for major initiatives (fewer escalations, smoother launches, clearer enablement)
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Hoboken, New Jersey US-10649: The annual salary range for this position is $108,000.00 - $216,000.00
San Bruno, California US-08848: The annual salary range for this position is $117,000.00 - $234,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience inproject management, program management, program operations, or related area.Option 2: 7 years’ experience in project management, program management, program operations, or related area.2 years’ supervisory experience.Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.