Analyst, Studios EMEA CMD
Warner Bros. Discovery
Welcome to Warner Bros. Discovery… the stuff dreams are made of.
Who We Are…
When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Your New Role:
The AR Analyst will focus on Customer Master data on managing and maintaining accurate and consistent customer information across various regions and systems, ensuring data quality and supporting business processes in compliance with Accounting procedures and policies. This position is responsible for data entry, validation, maintenance and analysis with ERP systems. The role will provide meaningful insights and resolutions related to receivable issues. Additionally, the role should understand the customer maintenance systems that support management and contribute to the design and testing of systems and processes enhancements and performance. This position will need to have excellent communications skills, working closely with internal functions like sales, customers and controllers. The CMD analyst will be critical in cultivating an environment that supports and reflects the Warner Bros Discovery brand.
In addition, the Cash Analyst will require a good amount of customer relationship management (CRM), sales processes and business operations. Analysts will communicate with customers via email to gather the required information, identify and resolve quality issues.
The role also includes to analyze data , identify trends and plan work allocation in the ERP system in a timely manner.
Your Role Accountabilities:
Process customer set up requests received via email using the given checklist. Creation, Modification and Deactivation activities.
Verify all information is provided in the documents per the required/given fields. If any fields are missing, reject the request and route back to the sales team/requestor to provide missing and unclear details.
Obtain required approvals from the designated approvers before processing with the customer set up. Follow up for approvals per the process defined SLAs.
Update credit management details per approved process policy and procedure. For any additional credit information, coordinate with the right teams.
Assign and update additional partner functions – Risk category etc.
Maintain documentation for compliance reporting and audits.
Finalize Setup and Changes – Save records and respond to requester with reference details.
Create regular reports to accurately track financial information.
Test new implementations and changes to the SAP system environment.
Alignment with collections team relating to queries regarding change modification in payment terms complying to approved documents.
Maintain desktop procedures.
Qualifications & Experiences:
Fluent in English
2 to 5 years’ experience in Account Receivables Customer Master and CRM
Bachelor’s degree in Accounting or Finance or related field is preferred
Quick problem solver, team player, good time management skills
Excellent listening, oral, and written communication skills
Experience in SAP ERP preferred
Great organizational and interpersonal skills
High level of analytical skills and problem-solving skills
Complete understanding of the Order to Cash process
Working knowledge of Microsoft Office products (Outlook, Word, Powerpoint)
Ability to work independently, creatively, and efficiently
Proven track record in meeting deadlines
Not Required but preferred experience:
Experience in the Media Industry and/or Media Sales is preferred
How We Get Things Done…
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.