Staff Product Manager - ML Driven Experiences
Warner Bros. Discovery
Welcome to Warner Bros. Discovery… the stuff dreams are made of.
Who We Are…
When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Your New Role…
The Global Product and Design group is responsible for the global streaming platform that supports all the video products our fans love. We plan, design and build for connected TVs, web, mobile phones, tablets, and consoles for a large footprint of leading products and brands. We operate as one company with one mission to be the premier media and entertainment leader globally. You will be part of a team of Product Leaders focused on Consumer Algorithms across Personalization, Search, Content Discovery, Experimentation, Retention and AI driven productivity improvements.
We are hiring a Staff Product Manager to lead our ML efforts to understand customers better – who they are, their preferences and engagement health. This then feeds into multiple applications enabling us to provide a better customer experience e.g. personalization and marketing. You will own the strategy, prioritization and buildout of ML models for HBO Max and other WBD Streaming products worldwide, helping us scale to >100m customers and be amongst the top streaming companies. You will work closely with Data Science and ML Leads, and partner with product managers and business teams focused on driving engagement and customer loyalty. You will own your roadmap for your area and communicate on behalf of the area with stakeholders and executive leadership.
The ideal candidate will have launched high-performance, scaled ML models serving different aspects of the consumer lifecycle, in direct to consumer services serving millions of customers. They would have an engineering / applied science background AND/OR have worked hand in hand with scientists to build and optimize complete ML-driven experiences. They are the owners of their org’s strategy, adept at connecting it to business goals and partner strategies and contribute to company direction. They are a fluent communicator of strategy and direction at all levels and experienced at setting up/managing program rhythms and mechanisms. They exhibit strong judgment in making trade-offs between customer and business needs short and long term. They are a collaborator that makes your team and partners more productive, by sharing knowledge, and helping to tie-break key strategic, technical, business, and prioritization decisions. They provide mentoring to junior and senior PMs / TPMs / Engineers, both within and outside the org.
Your Role Accountabilities…
Define and own the long-term ML strategy for customer understanding (preferences, engagement health) tied to WBD’s streaming growth goals.
Translate company objectives into product priorities that directly enable personalization, marketing, and engagement improvements.
Own and deliver the roadmap for customer understanding ML models across HBO Max and global streaming products.
Drive prioritization and execution with Data Science, ML Engineering, and partner PMs to ship scalable, production-grade models.
Act as the accountable owner for this ML domain, presenting strategy, progress, and trade-offs to executives and stakeholders.
Build strong partnerships with product teams across Personalization, Growth, Content Discovery, and Marketing and Content Strategy teams drive customer and business impact.
Make and resolve key technical, strategic, and business trade-offs balancing short-term outcomes with long-term investment.
Ensure all decisions are data-driven, transparent, and grounded in measurable customer and business value.
Mentor PMs, TPMs, engineers, and data scientists to raise the bar in ML product management and cross-functional execution.
Foster a collaborative culture that accelerates decision-making and increases team and partner productivity.
Deliver measurable improvements in engagement, retention and churn reduction through ML-driven capabilities.
Scale ML systems to reliably support >100M global customers and contribute to WBD’s position as a top 3 streaming platform.
Qualifications & Experience...
8+ years of product management experience, with significant time spent on ML-driven products or content discovery systems.
Proven track record of shipping consumer-facing personalization or recommendation systems at scale.
Strong technical fluency—able to engage meaningfully with engineering and data science on ranking models, data pipelines, and ML evaluation.
Deep understanding of A/B testing methodologies, statistical analysis, and product experimentation frameworks.
Systems thinker who can connect the dots between algorithmic performance, UX treatments, and business outcomes.
Excellent communicator who can synthesize complexity for a range of audiences, from execs to engineers.
Experience leading cross-functional teams in agile environments; familiarity with tools like Jira and Confluence.
Bachelor’s or MS in Computer Science, Data Science, Engineering, or a related technical field (preferred but not required).
How We Get Things Done…
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Base pay is just one component of Warner Bros. Discovery’s total compensation package for employees. Pay Range: $145,600.00 - $270,400.00 salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and sick time and vacation.