Workday Business Systems Analyst III - Provost Office

Washington University in St. Louis

Washington University in St. Louis

IT
St. Louis, MO, USA · Clayton, NC, USA · Missouri, USA · Asu, Maharashtra3, India
USD 65,900-112,700 / year
Posted on Oct 23, 2025

Scheduled Hours

37.5

Position Summary

Analysts on our team focus on understanding the business and developing solutions that bring more strategic value through productivity and business effectiveness improvement with Workday. Analysts have the opportunity be an owner of Workday system design, development, maintenance, support and communication of their functional area.

Job Description

Primary Duties & Responsibilities:

Production Support

  • Provide Workday expertise support across the university for system related requests, incidents, and ongoing system maintenance.
  • Perform current state analysis and/or root cause analysis as required.
  • Perform regression and unit testing for system releases and changes.
  • Troubleshoot with customers to identify resolution.
  • Document system operating procedures.
  • Escalate issues as needed.
  • Support Workday data governance policy and processes; support data quality and compliance audits.
  • Support Organizational Change Management (OCM) in communications and training updates associated with production issue or delivered enhancements.

Technical Expertise

  • Support Workday projects that require technical expertise.
  • Evaluate new functionality for release management and provide testing support.
  • Create, evaluate, and test proposed solutions as required for projects to meet stakeholder requirements.
  • Provide oversight and guidance for Workday related configuration changes.
  • Implement strategies for gathering, reviewing, and analyzing data requirements.
  • Gather, document, and prioritize requirements to establish scope and meet objectives to achieve business goals.
  • Follow established change management processes.
  • Independently prioritize the completion of tasks and resolution of issues to ensure compliance to project deliverables.

Stakeholder Engagement

  • Partner with business to implement Workday solutions that meet the distinctive challenges of the institution.
  • Lead and coordinate activities associated with change management.
  • Apply best practices for effective communication with stakeholders to provide status of ongoing efforts.
  • Coordinate activities with other business analysts.
  • Participate in recommending and implementing continuous improvement, process enhancements, and other Workday solutions.
  • Partner with organization change management teams to provide tutorials, training, and communications.

Perform other duties as assigned.

Working Conditions:
Job Location/Working Conditions

  • Normal office environment.

Physical Effort

  • Typically sitting at desk or table.

  • Repetitive wrist, hand or finger movement.

  • Ability to move to on and off-campus locations


Equipment

  • Office equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

Bachelor's degree


Certifications:

No specific certification is required for this position.


Work Experience:

Workday (3 Years)


Skills:

Not Applicable


Driver's License:

A driver's license is not required for this position.

More About This Job

WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.

Preferred Qualifications

Education:

No additional education unless stated elsewhere in the job posting.


Certifications:

No additional certification unless stated elsewhere in the job posting.


Work Experience:

Higher Education, Preferably In A Complex University Environment (1 Year)

Skills:

Change Management, Communication, Critical Thinking, Customer Service, Data Analysis, Higher Education Technology, Leadership, Prioritization, Problem Solving, Process Improvements, Project Management, Requirements Gathering, Root Cause Analysis (RCA), System Testing, Technical Knowledge, Troubleshooting, Workday Business Process Framework

Grade

G13

Salary Range

$65,900.00 - $112,700.00 / AnnuallyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

  • Up to 22 days of vacation, 10 recognized holidays, and sick time.

  • Competitive health insurance packages with priority appointments and lower copays/coinsurance.

  • Take advantage of our free Metro transit U-Pass for eligible employees.

  • WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

  • Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

  • We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

  • WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.