Senior Technology Business Systems Consultant

Wells Fargo

Wells Fargo

IT
Concord, CA, USA · Chandler, AZ, USA
USD 73,100-155,900 / year
Posted on May 13, 2025

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

About this role:

Wells Fargo is seeking a Senior Technology Business Systems Consultant responsible for identifying and analyzing business needs, conducting data analysis, requirements gathering and design, and coordinating and delivering technology-related activities and resources in support of business initiatives. As a Senior Technology Business Systems Consultant, you will assist in the modernization of processes, products and systems. This person will be supporting the ServiceNow Service Catalog.


In this role, you will:

  • Lead or participate in providing technology initiatives for simple to moderately complex business problems within technology business systems

  • Contribute to the development of systems and procedures that are both cost effective and meet the relevant business requirements

  • Evaluate moderately complex business, operational, or technical challenges that require an in-depth evaluation of planning and direction conducted to resolve complex business problems

  • Partner with business and technology teams to evaluate moderately complex business problems and lead a team to provide comprehensive technological solutions

  • Act as an internal consultant within technology and business groups by using quality tools and process definition or improvement to re-engineer technical processes

  • Collaborate and consult with business and technology teams to evaluate and resolve issues in order to provide technological solutions and manage both project schedules and deliverables

  • Coordinate communication and information flow between business and technology teams


Required Qualifications:

  • 4+ years of Business Systems Data experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

  • 2+ years of ServiceNow experience

  • 1+ year of Jira experience


Desired Qualifications:

  • 2+ years of ServiceNow Service Catalog preferred

  • Ability to communicate confidently and professionally

  • Ability to communicate effectively, in both written and verbal formats

  • Ability to negotiate, influence, and collaborate to build successful relationships and business outcomes

  • Strong analytical skills

  • Strong time management skills including the ability to handle multiple deliverables concurrently


Job Expectations:

  • This position offers a hybrid work schedule (onsite work is expected in listed location)

  • This position is expected to work after hours and weekends on an as needed basis

  • This position is not eligible for Visa sponsorship

  • Relocation assistance is not available for this position

California Salary Range: $87,700 - $121,800 - $155,900

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$73,100.00 - $155,900.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

Posting End Date:

16 May 2025

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.