Sr. Digital Product Manager - Wires and Me2me Products
Wells Fargo
About this role:
Wells Fargo is seeking a Sr. Digital Product Manager to join the Wires and Me2me Product Management and Development team, part of the CSBB Payments Group. This role reporting directly to the Head of Wires and Me2me Product Management will be responsible for monitoring overall product performance including voice of customer reporting, complaints, production issues, and monthly key performance indicators. This role will take that data to support more senior product managers to develop business cases and product requirements to improve the customer experience and help grow the business.
Learn more about the career areas and business divisions at wellsfargojobs.com.
In this role, you will:
Monitor the pulse of the product by listening to the voice of the customer, scrutinizing Key Performance Indicators, Key Results, and overall product portfolio trends
Support the Product Director on executive presentations for OC and OC+1 consumption
Contribute to large-scale planning related to the execution of the CSBB Payments strategy
Analyze customer and external data to identify root cause/opportunity, develop solutions based on data, and measure results after implementation
Independently execute key risk controls
Collaborate and consult with peers, colleagues and risk partners to resolve issues and achieve goals
Lead smaller project initiatives and support more senior product managers on more complex efforts
Ensuring the alignment of work to the broader CSBB and CSBB Payments strategies.
Required Qualifications:
4+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Proven background and experience in consulting industry supporting financial services, payment, and/or digital engagements
Experience with one of the following payment products (Wire Transfers, Debit Card Acceptance, ACH Transfers, Mobile Deposit, RTP Transfers)
Foundational understanding of compliance requirements related to payment products (e.g. Reg-E, UDAAP)
Experience managing numerous daily/weekly/monthly routines with minimal direction and high consistency
Understanding of control execution and ownership
Foundational Analytical skills with high attention to detail and accuracy
Ability to effectively communicate, create and deliver dynamic presentations to all levels of the organization
Exceptional organization, coordination, and time management skills
High degree of comfort with data, analysis, metrics, and financials to identify opportunities or understand problems
Job Expectations:
Willingness to work on-site at stated location on the job opening
This position offers a hybrid work schedule
Ability to travel up to 10% of time
Locations:
2700 and 2800 South Price Road, Chandler, Arizona
550 S 4th St, Minneapolis, Minnesota
401 S Tryon St, Charlotte, North Carolina
Required locations listed above.
Salary Range:
Minnesota: $100,000 - $179,000 annually
Actual salary is determined by location, experience and qualifications of the job.
This position is not eligible for Visa sponsorship.
Please note: Job posting may come down early due to volume of applicants
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$100,000.00 - $179,000.00Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
Posting End Date:
19 Oct 2025*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.