At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do and who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

The Digital Data and AI (DDAI) team forges the strategic direction of Wells Fargo, it provides and manages our digital foundation and common capabilities and transforms our business models to meet evolving customer needs and grow the company. The investments we are making will help the company create innovative digital banking experiences and make it easier for customers to achieve their financial goals.

Experience Design at Wells Fargo

We’re on a mission to build the best digital experience delivering customer joy in the financial space.

As part of the Experience Design (XD) team at Wells Fargo, you’ll be fueled by exceptional thought leadership, subject matter experts and world-class talent.

About this role:

This is an XD Senior Lead Product Designer role for Consumer Digital Channels. Learn more about the career areas and lines of business at wellsfargojobs.com.

Our team designs experiences that people love and confidently engage to improve their financial lives. We work closely with Technology and Product Management to ensure we are problem-driven (versus solution) and customer-first. While we have individual expertise across product design, research, content strategy, and design operations, we all operate as empowered leaders with strong design rationale. As a team, we care about each other yet believe in radical candor, want to have fun while we work, and are obsessed with what’s most important to our 30+ million customers and incorporating their voices into every decision!

In this role, you will:

• Act as an advisor to senior leadership to develop or influence objectives, plans, specifications, resources, and long-term goals for highly complex business and technical needs across Product Design

• Provide vision, direction and expertise to senior leadership on implementing innovative and significant business solutions that are large-scale cross-functional or enterprise-wide strategies

• Orchestrate and guide the use of AI‑enhanced workflows to accelerate ideation, execution, and quality of design output

• Strategically engage with all levels of professionals and managers across the enterprise and serve as an expert advisor to Product Design leadership

Required Qualifications:

• 7+ years of Website or Application Design experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Deep, hands‑on expertise leading UX and UI design work in Figma across complex products or platforms, with the ability to set design standards and elevate craft across teams
• Strong working knowledge of front‑end architecture and development fundamentals (HTML/CSS, responsive frameworks, design systems) enabling effective partnership with engineering and technically informed design decisions at scale
• Proven executive presence, with extensive experience presenting, influencing, and driving alignment with senior leaders and executive stakeholders
• Demonstrated ability to lead through ambiguity, independently shaping strategy, defining problem spaces, and driving multi‑phase initiatives from concept through execution
• Track record of proactively stewarding AI and emerging technologies, applying them to transform design workflows, internal processes, and customer‑facing outcomes
• Exceptional visual and interaction design excellence, with a portfolio showcasing elegant solutions to highly complex, ambiguous problems across large‑scale experiences
• Advanced design storytelling and strategic communication skills, consistently articulating clear, compelling design rationale that drives decisions and inspires cross‑functional partners
• Systems‑level thinking, with experience designing for ecosystem‑level consistency, scalability, and long‑term product vision rather than isolated features
• Demonstrated strength in leading in highly ambiguous environments, translating uncertain or incomplete inputs into clear design strategies, priorities, and outcomes that guide teams and influence leadership decisions

Job Expectations:

• This position will require onsite presence at one of the locations listed below in a hybrid work schedule
• Relocation assistance is not available for this position
• This position is not eligible for Visa sponsorship

Locations:

• 401 S. Tryon St Charlotte, NC
• 333 Market St San Francisco, CA
• 150 E. 42nd St New York, NY

Pay Range:

San Francisco, CA Pay Range: $191,000.00 - $305,000.00

New York City, New York Pay Range: $191,000.00 - $305,000.00

• May be considered for a discretionary bonus, Restricted Share Rights, or other long-term incentive awards
• Actual salary is determined by location, experience and qualifications of the job

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.