Analytics Business Intelligence Analyst
Workday
Your work days are brighter here.
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.
About the Team
We are hiring a Business Intelligence Analyst who will join Workday's Business Operations team within the Community team. The candidate will lead best practices on all things business intelligence, including analyzing business needs, documenting and translating requirements into system user specifications, architecting, developing, testing and enabling data visualization for our business users.About the Role
This role requires a blend of understanding business goals and user needs, plus solid experience managing technology programs that reach thousands of daily users.
We have a fantastic team culture that blends fun with high performance and professional development. The candidate is someone who is energized by collaborating with others to solve problems and takes a leadership mentality on any project.
About You
You are a detail-oriented and proactive individual with a passion for using data to drive business decisions. You possess strong analytical skills and can translate complex business requirements into clear, actionable data solutions. You are an excellent communicator, adept at building relationships with stakeholders and fostering data-driven decision-making. You are a collaborative team player who thrives in a dynamic environment and is committed to ensuring data integrity and compliance.
Responsibilities:
Gather business requirements, document and translate them into user specifications.
Lead dashboard development.
Generate reports and dashboards that provide insights and deliver clear and actionable recommendations to improve and optimize the customer experience.
Ensure data integrity, privacy and legal compliance, & documentation of tracking standards
Engage with programs to ensure the analytics solutions meet business requirements.
Proactively identifies issues and recommends resolutions, working closely with key business leaders to offer alternatives and enhancements.
Deeply understand the data architecture and integration points of Workday’s business processes and analytics.
Define and Implement testing best practices and processes to ensure insights are relevant and meet business needs.
Foster relationships and develop trust with key stakeholders to facilitate data-driven decision making in assigned areas.
Seek and build partnerships across business and technology teams.
Basic Qualifications:
3+ years experience with business intelligence tools and data visualization (data certification desired), including user, content and data management within BI platforms and experience developing dashboards to visualize large, complex datasets.
Strong experience with and understanding of a modern data stack, including cloud based data warehousing (AWS), ETL Tools, etc.
Demonstrated experience in Data management processes including Data profiling, Data mapping, Data cleansing and Data quality.
Extensive experience using SQL, or other relational databases and BI tools.
Strong communication skills, both written and oral.
Comfortable with Excel, Google Docs, collaboration tools, and JIRA (or similar).
Proactive and personable.
An extraordinary communicator with the ability to cultivate positive relationships.
Other Qualifications:
Strategic thinker with analytical and problem-solving experience, conducting analyses, identifying insights and communicating recommendations to inform business decisions.
Knowledge of logical and physical data modeling concepts, including hands-on development of attributes, facts, dimensions, transformations, dynamic dashboards, scorecards, and statistical reporting.
Works well in a dynamic, complex, customer- and team-focused environment with minimal oversight and an agile mindset.
Demonstrated track record of leading multiple teams and influencing stakeholders without authority, demonstrating creativity, detail-orientation, and delivering results with execution rigor.
Capacity to thrive when faced with ambiguous problems and capable of leading complex projects with autonomy.
Analytical ability to delve into details while maintaining a broader business perspective.
Effective management skills with process improvements for a scrum environment.
Extreme attention to detail and ability to juggle multiple priorities effectively.
An excellent track record in problem-solving and troubleshooting complex projects.
Strong written and oral communication skills to convey complex topics concisely.
Able to communicate successfully across multiple levels of the organization and across diverse geographic locations.
Our Approach to Flexible Work
With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
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