Internal Controls and Process Analyst

Workday

Workday

IT
Costa Rica
Posted on Oct 15, 2025

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

The SOX and Internal Controls team works within the accounting and finance organization. We prioritize the development and training of team members so that they become well-rounded professionals with the skills vital for the next generation. We are committed to working hard and having fun while maintaining work-life balance.

About the Role

Workday is searching for a versatile financial professional to join as an Internal Controls and Process Analyst. This position works to help process owners design and execute internal controls that address risks and compliance requirements. You will assist with documentation and analysis of risks, internal controls, and processes related to internal controls over financial reporting. You will prepare planning, oversight, and execution of the Company’s SOX compliance program.

PLEASE APPLY WITH AN ENGLISH VERSION OF YOUR CV. THANK YOU.

Responsibilities:

  • Identify and analyze risks, plan and prioritize work, conduct interviews, observe operations, document and analyze procedures/internal controls, interact and coordinate with internal and external auditors, participate in the development of process improvement plans, review identified issues with appropriate management.

  • Coordinate updating of key documentation, including; Risk and Control Matrix, Process Flowcharts, SOX Calendar, System Scoping, Report Population, etc.

  • Document, coordinate, and close open requests from a variety of sources to ensure timely completion.

  • Prepare program planning and analysis documentation in coordination with multiple stakeholders.

  • Schedule and plan walkthroughs, interim testing, and year-end procedures with auditors and process owners throughout the organization.

  • Identify in-scope systems and assist in analyzing risk related to those systems. Act as a subject matter expert for the system and reporting audit requirements.

  • Investigate and resolve auditor and process owner queries.

  • Special projects as assigned.

About You

Required Qualifications:

  • Two or more years of experience with SOX, finance operations, accounting and/or financial audit.

  • Familiarity with key business processes (i.e., order to cash, procure to pay, financial close, hire to pay, equity) and related IT general controls.

  • Experience preparing process/internal control documentation and stakeholder presentations.

  • Must be be bilingual in English and Spanish.

Other Qualifications:

  • Ability to navigate through ambiguity, lead and coordinate multiple project assignments simultaneously, accept ownership and accountability for projects, and deliver on commitments.

  • Bachelors or equivalent in accounting, finance, accounting information systems, or management information systems. Relevant certifications in accounting and/or information systems are preferred.

  • Strong analytic and problem-solving skills.

  • Organized, detail oriented and accurate.

  • Excellent oral, written and interpersonal communication skills.

  • Proven ability to collaborate with all levels of management.

  • Customer service focused and solution oriented.

  • Ability to work independently.



Our Approach to Flexible Work

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

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