Principal Product Manager, Agent Platform
Workday
Your work days are brighter here.
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.
About the Team
Workday's Agent Platform team is at the forefront of our AI innovation, building the foundation that enables intelligent, agentic experiences across the entire Workday ecosystem. We're a fast-moving team tackling some of the most exciting challenges in enterprise software, unleashing the future of work with an AI foundation that accelerates customer adoption and empowers developers to accelerate agent innovation with a secure & trusted platform.About the Role
We're looking for a Principal Product Manager to design key infrastructure for governing agents to ensure they are secure and trustworthy at scale. Your focus: architecting the next generation of agent security and the evolution of agent tools management. How do we make it easy for developers to build secured, governed agents and customers to manage access controls?
This role demands velocity, curiosity about AI security, and the ability to translate complex technical problems into product solutions that give enterprises confidence to adopt agentic AI.
Responsibilities:
Build and ship state-of-the-art AI infrastructure that enables trusted agent deployment
Identify highest impact, highest ROI opportunities for AI at Workday, advocate for them within the org, and build or enable other teams to build these capabilities.
Interface with customers to validate our solutions, execute discovery work and ensure we are prioritizing the right customer problems
Be the product champion externally, and voice of the customer internally
Lead through influence and apply strategic understanding of the company's big picture, articulating a compelling vision for AI agents and their role in evolving our customers' workdays.
Manage customer validation programs across multiple AI initiatives to ensure customer value, referenceability, critical lessons, and risk mitigation
Collaborate with development teams in flight to validate value for customers, drive adoption, and enable the field, CX, implementers on our Agent Platform
Communicate new capabilities to various audiences clearly and in an understandable way for them
About You
Basic Qualifications for Principal Product Manager
11+ years of product management experience
5+ years of experience with SaaS/B2B
Technically proficient (even if not a coder) with AI and LLM-powered technology
Basic Qualifications for Senior Product Manager
8+ years of product management experience
5+ years of experience with SaaS/B2B
Technically proficient (even if not a coder) with AI and LLM-powered technology
Other Qualifications:
Passion and empathy for customers and a proven track record as a customer advocate
Mastery in leading Cross-Team Collaboration, effectively working and influencing cross-functionally to define and deliver complex product strategies and initiatives.
Proven ability to be a visionary Customer Advocate, deeply understanding and anticipating customer needs in product strategy and decisions, and driving a customer-obsessed culture throughout the organization
Deep mastery of Customer Empathy, proactively identifying fundamental customer pain points and translating them into transformative product strategies and innovative user experiences
Exceptional Strategic Thinking skills, shaping the long-term vision and direction of a product portfolio or business unit
Ability to operate successfully across multiple functions, influence senior executives and peers alike, and mediate across various partners
Good communication and presentation abilities, both written and verbal
You’ll be a great fit (and make sure to highlight these experiences to us) if:
You are passionately following the latest in AI products and emerging technologies and trying them out, exploring possibilities, and have experimented with many of the technologies on your own
You have a bias for action and progress
You are organized and capable of tracking dozens of moving pieces and managing the many stakeholders that you work with at a company like Workday
You excel at learning and understanding customer pain points quickly based on public information, internal information, and customer conversations, and can get up to speed on complex customer pain points in a fraction of the time a typical PM would
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.
Primary Location: CAN.BC.Vancouver
Additional Considerations:
If performed in Colorado, the pay range for this job is $176,000 - $264,000 USD based on min and max pay range for that role if performed in CO.The application deadline for this role is the same as the posting end date stated as below:
Our Approach to Flexible Work
With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
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Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
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