Officer, Asset Servicing Analyst 2, Operations

Citi

Citi

Operations, IT
Tokyo, Japan
Posted on Aug 27, 2025

The Asset Servicing Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

シティバンク、エヌ・エイ東京支店 カストディ業務部は、居住者および非居住者の法人(金融機関)のお客様に対し、証券の保護預かり、及び証券決済サービスを提供しています。

当ポジションでは顧客の証券資産より発生する権利処理 - 配当金や利金の受領、議決権の行使、公開買付への参加等に関して、非居住者顧客の代理として執行する業務を行います。

In this role, you’re expected to:

  • This role will manage reconciling and processing positions related to Corporate Action events
  • These activities include revisions of communications, notifications and facilitating postings for Corporate Action or Proxy events
  • Reviews all Corporate Action/Proxy events received and ensures detailed understanding and processing requirements
  • Liaise with all units and departments relating and impacting clients on Corporate Action Proxy items
  • Pro-actively reconciles instructions versus eligible holders and executes client votes
  • Researches and resolves all discrepancies within department standards
  • Reviews and updates all processes and procedures timely and accurately
  • Identifies and reports any gaps/system enhancement
  • Participates in all testing and successful implementations
  • Escalates issues to management, participates in cross-training activities and all other job duties as assigned
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

  • Language Skill (Communicate with appropriate business manners/skills by E-mail and telephone in English/Japanese)
  • Proven success as a team player
  • Proactively and consistently demonstrate clear and concise written and verbal communication
  • Basic PC Skills (MS Office)
  • Ability to lead members
  • Knowledge of multiple types of investment instruments including: Equity securities, Fixed Income and Asset Backed securities
  • With 3-5 years relevant experience is better
  • 英語能力(Eメールや電話対応。Eメールは必須。)
  • 協調性、チームメンバーと円滑に仕事をおこなう能力
  • 積極的な参加意識をもって業務にあたること
  • 基本的なPCスキル(Excel, Word, Access- is desired)
  • リーダーシップ能力
  • 銀行、証券の金融機関における事務経験者、顧客対応経験者を希望
  • 3-5年程度の同業務における経験があれば尚可

Education:

  • Bachelor’s/University degree or equivalent experience

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Job Family Group:

Operations - Transaction Services

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Job Family:

Asset Servicing

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Time Type:

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.