Senior Solution Engineer, vGPU and Omniverse
NVIDIA
This job is no longer accepting applications
See open jobs at NVIDIA.See open jobs similar to "Senior Solution Engineer, vGPU and Omniverse" AnitaB.org.We are looking for an expert software engineer who excels solving customer problems with DGX clusters (GPU-based supercomputers interconnected with InfiniBand network fabric). The ideal candidate also has experience developing software in virtualized or cloud infrastructure. We need someone who is someone who will bridge the gap between the NVIDIA Enterprise Experience (NVEX) support team and the product development groups. Are you highly technical and can triage sophisticated customer hardware and network issues as well as develop key software improvements and tools for NVIDIA vGPU and Omniverse products?
Along with the NVEX support responsibilities, this job enables you to develop software for the same products you support. You can make a difference in both the current customer experience as well as the product's future! The individual will get to work with many NVIDIA teams and customers, so superb interpersonal and communication skills are critical. You will need to be able to understand, root cause, and resolve complex issues, and provide detailed explanations of what you find.
What you will be doing:
Provide direct support to our NVIDIA Enterprise customers and work to answer questions, reproduce, resolve, or bring up customer issues to engineering
Triage customer issues involving NVIDIA vGPU and Omniverse products
Own and drive critical customer issues to resolution
Collaborate with engineering to document, recreate and resolve issues
Develop features and tools as part of solution engineering efforts to support all Enterprise Service offerings including vGPU, Omniverse, and AI Enterprise technologies
Occasional work on weekends and holidays to support customers
What we need to see:
BS in Computer Science, Electrical Engineering, Computer Engineering, related field, or equivalent experience - however knowledge and practical experience reign supreme!!
5+ years experience developing with C/C++ on platform/server software
Programming expertise in Python – can write scripts and tools
6+ years experience within the customer support escalation path, or providing direct customer-facing support
Microsoft Windows OS and Linux System Administration on engineering and networking level
Deep Linux OS knowledge and hands-on triage, and very comfortable working in various other hypervisor environments such as VMWARE, Citrix, Linux with KVM, Microsoft Windows Server and Azure Stack HCI
Deep understanding of various VDI Solutions such as Omnissa Horizon (previously VMWARE)
Excellent communication, verbal and written English skills
Ways to stand out from the crowd:
Experience supporting professional graphics solutions, deep learning or desktop virtualization
Containerized solutions experience on a level of DCA and/or CKA
Clustering or HPC Data-Center technologies including Upper Layer Protocols (i.e., NCCL, MPI)
Linux OS including System and Network Administration at a RHCE level
Networking and Linux Certifications such as RHCE, VCDX, CCIE, JNCIE
You will also be eligible for equity and benefits. NVIDIA accepts applications on an ongoing basis.
This job is no longer accepting applications
See open jobs at NVIDIA.See open jobs similar to "Senior Solution Engineer, vGPU and Omniverse" AnitaB.org.