Senior Customer Program Manager, AI Datacenter
NVIDIA
As a key member of the Customer Program Management Team at NVIDIA, we are looking for a Technical Customer Program Manager with deep expertise in networking technologies. In this role, you will lead customer-facing activities and drive both internal and external technical and operational program execution. You will work closely with hyperscale cloud providers and enterprise customers to deliver NVIDIA’s industry-leading networking solutions at scale.
Come join the team and see how you can make a lasting impact on the world!
What you will be doing:
- Lead complex customer programs focused on deploying NVIDIA’s high-speed networking technologies, including InfiniBand, Ethernet, and AI data center fabric solutions
- Serve as the technical interface between NVIDIA and customer engineering teams, driving alignment on design, integration, validation, and deployment
- Coordinate multi-functional program execution across engineering, validation, operations, supply chain, product, and support teams
- Manage technical discussions related to system architecture, firmware, drivers, telemetry, congestion control, and software-defined networking Support customer bring-up and validation cycles by providing guidance, documentation, and access to the right engineering resources
- Drive timely resolution of blocking issues, customer requirements, and change requests throughout the program lifecycle
- Monitor progress and report on program status, risks, and recovery plans to internal leaders and customer team members
- Build solid relationships with crucial customers and use technical knowledge to proactively discover opportunities and challenges
What we need to see:
- B.Sc. or M.Sc. in Electrical Engineering, Computer Engineering, Computer Science, or a related field or equivalent experience
- 8+ years of experience in technical program management or customer-facing roles within the networking, data center, or cloud infrastructure space or
- Deep technical understanding of networking protocols, hardware (NICs, switches), and software stacks
- Familiarity with InfiniBand, Ethernet (including RDMA, RoCEv2), and data center networking architectures
- Familiarity with AI/ML workloads, high-performance computing (HPC), and distributed systems
- Strong analytical, organizational, and adaptable leadership skills
- Experience handling customer concerns directly, including coordinating deployments and addressing critical issues
- Excellent communication and executive reporting skills
- Travel requirement: <5%
Ways to stand out from the crowd:
- Experience leading programs involving AI networking, smart NICs (DPUs), or in-network computing
- Familiarity with NVIDIA networking products, including BlueField DPUs, ConnectX NICs, Quantum/ Spectrum switches, and NVIDIA Cumulus/Linux-based OS
- Hands-on knowledge of network configuration, diagnostics, and performance optimization in large-scale environments
- Background in deploying networking solutions for cloud service providers, hyperscalers, or enterprise AI clusters
- Program management certifications (e.g. PMP, Agile) combined with a strong technical foundation
NVIDIA is a global leader in accelerated computing and next-generation networking. Our products power the most sophisticated AI workloads and data centers in the world. Join our mission to redefine high-performance networking and enable the future of computing.