Senior Customer Program Manager, AI Datacenter

NVIDIA

NVIDIA

Software Engineering, Customer Service, Operations, Data Science
Tel Aviv-Yafo, Israel · Yokne'am Illit, Israel
Posted on Jul 4, 2025

As a key member of the Customer Program Management Team at NVIDIA, we are looking for a Technical Customer Program Manager with deep expertise in networking technologies. In this role, you will lead customer-facing activities and drive both internal and external technical and operational program execution. You will work closely with hyperscale cloud providers and enterprise customers to deliver NVIDIA’s industry-leading networking solutions at scale.

Come join the team and see how you can make a lasting impact on the world!

What you will be doing:

  • Lead complex customer programs focused on deploying NVIDIA’s high-speed networking technologies, including InfiniBand, Ethernet, and AI data center fabric solutions
  • Serve as the technical interface between NVIDIA and customer engineering teams, driving alignment on design, integration, validation, and deployment
  • Coordinate multi-functional program execution across engineering, validation, operations, supply chain, product, and support teams
  • Manage technical discussions related to system architecture, firmware, drivers, telemetry, congestion control, and software-defined networking Support customer bring-up and validation cycles by providing guidance, documentation, and access to the right engineering resources
  • Drive timely resolution of blocking issues, customer requirements, and change requests throughout the program lifecycle
  • Monitor progress and report on program status, risks, and recovery plans to internal leaders and customer team members
  • Build solid relationships with crucial customers and use technical knowledge to proactively discover opportunities and challenges

What we need to see:

  • B.Sc. or M.Sc. in Electrical Engineering, Computer Engineering, Computer Science, or a related field or equivalent experience
  • 8+ years of experience in technical program management or customer-facing roles within the networking, data center, or cloud infrastructure space or
  • Deep technical understanding of networking protocols, hardware (NICs, switches), and software stacks
  • Familiarity with InfiniBand, Ethernet (including RDMA, RoCEv2), and data center networking architectures
  • Familiarity with AI/ML workloads, high-performance computing (HPC), and distributed systems
  • Strong analytical, organizational, and adaptable leadership skills
  • Experience handling customer concerns directly, including coordinating deployments and addressing critical issues
  • Excellent communication and executive reporting skills
  • Travel requirement: <5%

Ways to stand out from the crowd:

  • Experience leading programs involving AI networking, smart NICs (DPUs), or in-network computing
  • Familiarity with NVIDIA networking products, including BlueField DPUs, ConnectX NICs, Quantum/ Spectrum switches, and NVIDIA Cumulus/Linux-based OS
  • Hands-on knowledge of network configuration, diagnostics, and performance optimization in large-scale environments
  • Background in deploying networking solutions for cloud service providers, hyperscalers, or enterprise AI clusters
  • Program management certifications (e.g. PMP, Agile) combined with a strong technical foundation

NVIDIA is a global leader in accelerated computing and next-generation networking. Our products power the most sophisticated AI workloads and data centers in the world. Join our mission to redefine high-performance networking and enable the future of computing.