Sr Analyst, Internal Controls
PayPal
The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
Job Summary:
The Senior Analyst, Internal Controls is responsible for helping the SE Business owners manage the control environment and regulatory compliance risk that they own over the business areas. The Senior Analyst, Internal Controls leads and executes the internal control processes that (will) exist in the first line, such as control identification, control assessment, control design and testing, management and resolution of control deficiencies and issues. This role is also responsible for managing business-specific control forums, and interfacing with the Second Line of Defense to understand and apply control frameworks and protocols.Job Description:
Essential Responsibilities:
- Collaborate with internal teams to influence the quality and effectiveness of internal control processes.
- Evaluate and recommend alternative solutions to improve internal control systems.
- May act as a subject matter resource for entry level and developing colleagues
- Conduct assessments of internal control effectiveness and compliance.
- Engage in continuous improvement initiatives to enhance internal control practices.
Expected Qualifications:
- 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
Additional Responsibilities & Preferred Qualifications:
The successful candidate will possess extensive experience in control management and be able to provide strategic guidance and recommendations to senior management on control environment matters. Additionally, the Senior Analyst, Internal Controls will have strong leadership and communication skills to collaborate with and influence stakeholders across the organization, including regulatory exam coordination, audit response management, and cross-functional control enhancement initiatives.
Key Responsibilities
Responsible for the execution of risk management activities within the Service Experience Organization in collaboration with the Business Unit Compliance Officer (BUCO)
Conduct end to end Issue Management activities in accordance with policy including identification, documentation, and timely remediation
Work with cross-functional BRCLs (Business Risk and Control Partners) when triaging potential gaps or breakdowns as identified by Service Experience
Contribute to the development and implementation of Service Experience's internal control processes
Support Service Experience process owners in creating and maintaining relevant Policies and Procedures
Collaborate with team members to identify efficiencies and improvements in internal controls
Participate in team discussions to provide insights and suggestions for process enhancements
Provide guidance into First Line execution of Process Assurance Monitoring and analyze results for risks to the business
Maintain strong understanding of key internal control frameworks and PayPal products and services within area of responsibility
Represent business line in first line risk forums
Optimal Profile
Experience:
Bachelor’s degree or equivalent
5+ years of Audit, Risk, Compliance, Regulatory, banking, or similar experience
Experience in managing risks, controls, and/or compliance obligations, preferably in the financial industry including managing or supporting the following:
The identification, assessment, control, and response to risks;
Execution of risk response plans, including the development, prioritization, and communication of;
Driving adherence to risk and compliance policies and procedures;
Monitoring key risks and identifying emerging risks; and
Navigating within a three lines of defense model to address risk matters
Experience in control and/or process design
Track record of driving action to support business results
Professional certifications preferred (e.g., CAMS, CISA, CIA, CPA, or equivalent regulatory compliance certifications)
Capabilities:
Possess the credibility and reputation to achieve effective working relationships with senior executives across the organized and in a matrixed organization
Ability to provide internal controls expertise through a practical, business lens
Ability to solve unique and high complexity problems that have a broad impact on business
Ability to explain highly complex, difficult and/or sensitive information
Ability to expertly gain buy-in and collaboration from stakeholders both inside and outside of the organization
Strong project management skills
Proven ability to multitask effortlessly and manage competing priorities under demanding deadlines
Demonstrated ability to learn quickly, manage projects and drive/achieve results.
Strong computer knowledge; excellent MS Word, Excel, Visio, and PowerPoint skills.
Superior verbal and written communication skills
Demonstrates strong and effective collaboration skills and ability to operate comfortably within a complex cultural, global environment
Behaviors:
Operate with strong integrity with the ability to handle projects of a sensitive and confidential nature
Demonstrates a natural curiosity to understand root cause
Possess sound judgment, flexibility, and nimbleness in changing courses and solving problems swiftly
Deep, established credibility with the business to understand and communicate risks generated and impacting the business
Demonstrates strong understanding of, and educates others in, the organization’s strategic direction and objectives in order to articulate and embed the role of risk in enabling strategy
Subsidiary:
PayPalTravel Percent:
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PayPal is committed to fair and equitable compensation practices.
Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.
The US national annual pay range for this role is $84,500 to $140,250PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.
Who We Are:
Click Here to learn more about our culture and community.
Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please Join our Talent Community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.